Retailer Resources

This section of our website is dedicated to you, the Retailer. We hope the information on this site will help to improve our relationship with our Retailers, keep you up-to-date on the latest information, and ultimately increase sales at your location.

Licensing

Questions about licensing, renewals, change of ownership, etc.

800.982.2274, ext 238

Ticket Orders / Equipment Failure

Questions concerning machine issues or placing Scratch Off orders

1.888.987.5297

Retailer Relations/Key and Chain Accounts Issues

General questions and main contact for Lottery Retailers

800.982.2274, ext 297

Validations

Issues with validating tickets, confirming validation of ticket

800.982.2274, ext 212

Security

Questionable tickets, lost or stolen tickets, assistance with employee theft

800.982.2274, ext 260

Accounting

Questions concerning weekly invoices, general accounting questions

800.982.2274, ext 223

Activation, Settlement and Sweep Dates

WV Lottery Settlement Date Chart

Lottery Retailer Reporting

WVL Lottery Retailer Reporting