Retailer Resources
This section of our website is dedicated to you, the Retailer. We hope the information on this site will help to improve our relationship with our Retailers, keep you up-to-date on the latest information, and ultimately increase sales at your location.
Licensing
Questions about licensing, renewals, change of ownership, etc.
800.982.2274, ext 238
Ticket Orders / Equipment Failure
Questions concerning machine issues or placing Scratch Off orders
1.888.987.5297
Retailer Relations/Key and Chain Accounts Issues
General questions and main contact for Lottery Retailers
800.982.2274, ext 218
Validations
Issues with validating tickets, confirming validation of ticket
800.982.2274, ext 212
Security
Questionable tickets, lost or stolen tickets, assistance with employee theft
800.982.2274, ext 207
Accounting
Questions concerning weekly invoices, general accounting questions
800.982.2274, ext 329
Activation, Settlement and Sweep Dates
WV Lottery Settlement Date Chart
