Contact Us
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Download West Virginia Lottery Employee Directory (PDF)
HEADQUARTERS – CHARLESTON
900 Pennsylvania Avenue
Charleston, WV 25302
Hours: 8 AM to 5 PM – Monday through Friday
Prize Claim: (Validation) Office closes at 4:30 PM.
Phone: 800-982-2274, 304-558-0500
REGIONAL OFFICE – WEIRTON
100 Municipal Plaza, Suite 500
Weirton, WV 26062
Hours: 8 AM to 5 PM – Monday through Friday
Prize Claim: (Validation) Office closes at 4:30 PM.
Phone: 304-748-1560
The West Virginia Lottery welcomes your comments and questions. Feedback from you, our player, helps improve our operations and games. If you are looking to file a complaint regarding Sports Betting and/or iGaming, please visit the portal below by clicking the red button. All other comments and questions can be directed at our general email below.
Email: mail@wvlottery.com
Mail: PO Box 2067
Charleston, WV 25327
