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Privacy Policy

Information Disclaimer

Information presented on the West Virginia Lottery (“WVL”) website is collected, organized, and provided for the convenience of the user. While the WVL strives to keep such information accurate and up to date, it cannot guarantee the authenticity or reliability of such information. Under no circumstances will the WVL be liable for any actions taken or omissions made based on reliance on any information contained on or linked to the WVL website. The WVL will not be liable for any other consequences arising from such reliance. Links from the WVL website do not constitute endorsements of the content, viewpoints, products, or services of the linked sites. Users are solely responsible for determining which web pages are part of the official State website and which are convenient links.

The WVL ensures that the contents of this website are as up-to-date and accurate as possible, and only posts official winning numbers. The WVL acknowledges the possibility of human error in posting the winning numbers. In case of any discrepancy between the numbers posted on this site and the official winning numbers, the prevailing numbers will be those deemed official by both the Director of the WVL and the independent certified public accounting firm that witnesses the drawings and certifies the validity of winning numbers for entry into the WVL’s central gaming system.

Privacy Policy

Our Internet Service Provider (“ISP”) automatically captures the following information during each visit to this website: your domain name, the date and time of your access, the pages you visited, the internet address and name of the page that referred you to our website, your current network internet address (IP address), the brand of browser and version used, and the operating system you are using. This information helps us make our website more useful and accessible. The information is provided in an aggregate form such that no single user is identified.

We may also retain any information you voluntarily provide, such as your name, address, etc. We collect information on individuals who communicate with us via email or who voluntarily submit forms on our website. By conveying this information to us, you authorize us (and all third parties authorized by us) to use, transmit, disclose, and store such information for all purposes necessary to consummate the transaction you have requested. Your communication with us via email indicates your agreement to conduct business using email; however, the WVL reserves the right to use the method of communication it deems best. Your email address may be retained for further communication and WVL marketing purposes, such as promotional information, surveys, jackpot alerts, and other internal uses.

Our site may use “cookies,” both persistent and non-persistent, to store information. Cookies are small data files that can be stored on your computer system and contain information pertinent to our website. They do not contain personally identifiable information and are usually encrypted.

The West Virginia Lottery app also collects location information to provide offers by sending push notifications when you are close to local retailers or landmarks used for promotional purposes. The location information is collected when the app is in use or in the background.

How the Information is Used

Typically, the information automatically collected and voluntarily submitted is used to provide website visitors with a more personalized experience and to present them with information most pertinent to their specific needs. We also use the information to operate and improve our website, to gather and provide information about our products and services, and to gather user and customer information.

Reasonable care will be utilized to ensure that files and data contained therein which may personally identify you are kept in a secured location. However, please be aware that, except as protected by law, such information may be subject to disclosure pursuant to the West Virginia Public Records Act. At the discretion of the WV Lottery, such files and/or data may also be routinely purged.

Player Compliance and Risk Requirements

A WVL iPlay account will be deemed dormant if there is no player-initiated activity for 16 months. Account closures and balance refunds will adhere to the Uniform Unclaimed Property Act of West Virginia, as outlined in W.Va. Code 36-8-1 et seq.

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Acceptance of Terms

BY USING THIS WEBSITE OR MOBILE APP, YOU AGREE TO THE FOLLOWING TERMS GOVERNING YOUR WVL IPLAY ACCOUNT.

WVL iPlay Account

A WVL iPlay Account offers various information, activities, promotions, and services related to the WVL. Account members are automatically enrolled in the PlayOn® program, which allows members to collect points ("Points"). Members may use their Points to participate in drawings and other promotional offers provided by the WVL. WVL iPlay Accounts and any activities associated with them are subject to restrictions and void where prohibited by law.

Eligibility and Participation

Participation is open to individuals who are at least eighteen (18) years of age or older. WVL iPlay Accounts are provided to individuals only; corporations, associations, or any groups may not participate. Employees of the WVL and WVL contractors/vendors are prohibited from participating in any WVL iPlay Account promotions and offerings.

Account Creation

To create a WVL iPlay Account, you must complete the required registration fields and submit a legitimate, working email address that is registered in your name and a password. You must also confirm your account by completing the confirmation process as required via our confirmation email.

Account Use

You may utilize no more than one active WVL iPlay Account. Utilizing more than one active account may subject you to disqualification from any WVL promotions. The WVL reserves the right, without warning, to terminate the membership of any individual who establishes more than one active account. A WVL iPlay Account will be deemed inactive if there has been no activity associated with it for the past ninety (90) calendar days.

Responsibility

You are solely responsible for all activity on your WVL iPlay Account and for the security of your computer system/mobile devices. You are also responsible for ensuring that the contact information you provide is current and valid. Failure to keep such information updated may result in the forfeiture of prizes.

Communication

By participating in a WVL iPlay Account, you acknowledge and accept that the WVL may send you emails with information relevant to WVL iPlay Account users. To discontinue receiving such emails, you must opt out by requesting to deactivate your account; however, you will no longer have access to members-only areas of the WVL website or mobile app, and any Points accrued to date will be forfeited.

Taxes

You are responsible for the payment of any and all applicable taxes and other state withholdings resulting from your participation in any WVL iPlay Account activities and/or promotions.

Content and Privacy

The WVL is not responsible for information you choose to communicate to other users on the WVL website or mobile app, or for the actions of other participants. Once you post or send any content to the WVL website or mobile app, you expressly grant the WVL the complete and irrevocable right to quote, re-post, use, reproduce, modify, distribute, transmit, broadcast, and otherwise communicate, and publicly display and perform the content in any form, anywhere, with or without attribution to your identity, and without any notice or compensation to you of any kind. All information collected on this website or mobile app may be public record and may be subject to inspection and copying by members of the public unless an exemption or other protection in the law exists.

Intellectual Property

Some of the content available on the WVL website and mobile app is owned by the WVL or other third parties and is protected by copyrights, trademarks, and other intellectual property rights. The WVL website and mobile app may include hyperlinks to websites operated by parties other than the WVL. The WVL does not control such websites and is not responsible for their content, privacy policies, or for the collection, use, or disclosure of any information those sites may collect.

Disclaimer of Warranties

YOU EXPRESSLY AGREE THAT THE USE OF THE WVL WEBSITE, MOBILE APP, AND THE INTERNET IS AT YOUR OWN RISK. THE WVL WEBSITE, MOBILE APP, AND THE WVL'S PRODUCTS AND SERVICES, THIRD-PARTY PRODUCTS, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE WVL DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE WEBSITE OR MOBILE APP AT TIMES OR LOCATIONS OF YOUR CHOOSING, OR THAT THE WVL WILL HAVE ADEQUATE CAPACITY FOR THE WEBSITE AND MOBILE APP AS A WHOLE OR IN ANY SPECIFIC GEOGRAPHICAL AREA. THE SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH THE WVL IS TO STOP USING THE WVL WEBSITE AND MOBILE APP AND TO CANCEL YOUR WVL IPLAY ACCOUNT.

Limitation of Liability

YOU ACKNOWLEDGE AND AGREE THAT THE WVL, THE WEST VIRGINIA LOTTERY COMMISSION, AND THE STATE OF WEST VIRGINIA ( COLLECTIVELY THE “RELEASED PARTIES”) ARE NOT LIABLE FOR ANY ACT OR FAILURE TO ACT BY IT OR ANY OTHER PERSON REGARDING CONDUCT, COMMUNICATION, OR CONTENT ON THE WVL WEBSITE AND/OR MOBILE APP. IN NO CASE SHALL THE “STATE” BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE WVL WEBSITE AND/OR MOBILE APP, THE USE OF THE INTERNET, OR ANY OTHER CLAIM RELATED TO YOUR USE OF THE WVL WEBSITE AND/OR MOBILE APP. THE WVL DOES NOT ENDORSE, WARRANT, OR GUARANTEE ANY THIRD-PARTY PRODUCT OR SERVICE OFFERED THROUGH THE WEBSITE OR MOBILE APP AND WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THE THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

Indemnification

Public Disclosure

As a general rule, the State of West Virginia does not disclose any personally identifiable information collected online except where permission has been granted or the information is public under the West Virginia Freedom of Information Act W.Va. Code. §29B-1-1 et seq., or other applicable laws. Visitors should be aware that information collected by the State of West Virginia on its websites may be subject to inspection if such information is a public record or not otherwise protected from disclosure.

Website and Visitor Tracking and Analysis

The Website may use “cookies,” both persistent and non-persistent, to store information. Cookies are small data files that can be stored on your computer system and contain information pertinent to our website. The cookies will not contain PII and are, in most instances, encrypted.

Legal Disclaimer

This website may contain links to other websites or other websites may contain a link to the WV Lottery’s website. A link in either form does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, services, or accessibility of such other websites, and the WVL is not responsible for the information contained in or the privacy practices of such other websites.

Comments & Questions

We are always seeking to improve and welcome your feedback. Please visit us at the West Virginia Lottery Support Center to submit comments or suggestions. If you have any questions about the services or the above terms, please contact us using the West Virginia Lottery Support Center form, chat, or call 1-833-376-0384.

Any questions should be directed to WVL personnel via our Customer Service page.

Effective: August 1, 2024