Learn about our Self-Exclusion Program which allows individuals to voluntarily exclude themselves from all gaming activities at West Virginia Lottery regulated venues, ensuring a responsible approach to gambling.

Find out how you can sign up for the program and access support resources to maintain control over your gaming habits.

By requesting voluntary self-exclusion, you acknowledge and understand that you are choosing to exclude yourself from all activities at all four West Virginia Racetracks and Casinos, as well as The Historic Greenbrier Casino, all of which are regulated by the West Virginia Lottery. This exclusion also applies to mobile applications and online gaming associated with the West Virginia Lottery.

By signing the Self-Exclusion Request Form, you authorize the Director of the West Virginia Lottery to place your name on the list of excluded persons, in accordance with Racetrack Table Games Rule (§179-8-126 through 130) and/or Limited Gaming Facility Rule (§179-4-171 through 175). Initialing below each term on the form signifies your agreement and understanding of all conditions of this voluntary exclusion.

This process is designed to support your decision to manage your gambling activities responsibly.

If you have any questions or need further information before proceeding, contact us.

If you wish to remove yourself from the West Virginia Lottery’s Self-Exclusion List, you must complete the Self-Exclusion Removal Application. This process is an important step for those who are ready to resume participation in gaming activities and believe they can do so responsibly.

Before you apply for removal, it is crucial that you review and fully understand the terms associated with removing yourself from the self-exclusion list. This understanding ensures that you are aware of the implications and responsibilities associated with your return to gaming activities.

By completing the Self-Exclusion Removal Application, you are formally requesting and authorizing the Lottery Commission to remove your name from the list of excluded persons. This request will be processed in accordance with the Racetrack Table Games Rule (§179-8-126 through 130) and/or Limited Gaming Facility Rule (§179-4-171 through 175).

Please ensure that all parts of the application are filled out correctly and completely. Once your application is submitted, the Lottery Commission will review it and determine whether to approve your removal based on the established rules and your compliance with the terms of self-exclusion.

We are here to assist you through this process. If you have any questions or require further information, please contact our support team.

You may temporarily or permanently exclude yourself from using your iPlay Account through our responsible gaming tools or by contacting the iPlay Support Center by calling 1-833-376-0384. During an exclusion, you will not be able to sign into your iPlay Account to participate in PlayOn, second-chance drawings, promotional activities, iPlay Services. An exclusion cannot be reversed. With the exception of a permanent exclusion, you will be able to sign into your iPlay Account with your previous credentials after the exclusion period ends.

*Note: an iPlay Self-Exclusion does not exclude the player from Sports Betting, iGaming, LVL, and casino activities. That must be done via the Self exclusion program.

How to Enroll in the Voluntary Exclusion Program for iPlay:

1. Select My Account.

2. Select “Self-Exclusion”.

3. Select down arrow to select the length of self-exclusion.

4. Select “Submit” to proceed to confirmation. Select “YES” to confirm self-exclusion.