Sports & iGaming Complaint Form

Before you can file a report. Have you contacted the sports betting or I-gaming customer service line?

NoYes

An attempt to contact the regulating sports betting or iGaming provider should be made first before using the online complaint submission. The West Virginia Lottery regulates service providers and all issues and/or complaints must be handled by the provider. Thank you!

* Required Information

Customer Information

First Name *

Last Name *

Email Address *

Phone Number *

Sports betting or iGaming Operator *

Incident Information

Date and Time of the issue

After Contacting customer service, did you get a resolution?

NoYes

Name of customer service employee, if known

How did this come to your attention?

Detailed description of complaint or issue with the Sports Betting or iGaming Operator *